Great news for KITAS and KITAP holders entering Indonesia via Bali Ngurah Rai International Airport or Jakarta Soekarno-Hatta International Airport!
In a move to enhance travel efficiency, foreign nationals holding a valid KITAS (Temporary Stay Permit) or KITAP (Permanent Stay Permit) can now use the Immigration Autogates at Bali Ngurah Rai International Airport and Jakarta Soekarno-Hatta International Airport.
The announcement was made on November 2nd by Saffar M. Godam, Acting Director General of Immigration, in an official statement. This development is part of Indonesia’s broader efforts to streamline immigration services at its major entry points.
Prior to this update, only travellers with an e-visa or those from visa-exempt countries could benefit from the Bali autogate system. Holders of KITAS and KITAP were previously required to have their passports manually stamped at dedicated counters.
With the new changes, KITAS and KITAP holders can now pass through the Bali autogates, significantly speeding up the immigration process. According to Saffar M. Godam, the Bali autogates allow for processing times of just 15 to 25 seconds per person.
“The integration of the visa and stay permit issuance systems with the autogate platform greatly improves the efficiency of immigration services at these key entry points,” said Godam. “Previously, foreign nationals with KITAP and KITAS had to go through checks at counters, even though special lanes were available. Now, the experience is much smoother, faster, and more efficient.”
Between January and September 2024, approximately 3.5 million foreign nationals used the Jakarta and Bali autogates, averaging nearly 390,000 users per month. As of now, 78 autogates are in operation at Soekarno-Hatta International Airport and 90 at Ngurah Rai International Airport in Bali.
This change reflects Indonesia’s ongoing efforts to modernize its immigration system and improve the arrival experience for foreign travellers.
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Photo courtesy of Indonesia’s Directorate General of Immigration
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